Refund Policy:

  • Refunds and exchanges are only accepted for damaged, defective, or missing items.

  • If your refund is approved, the amount will be credited to your original payment method within 10 to 15 business days.

  • Only the product amount will be refunded. Courier or shipping charges will not be reimbursed.

  • Refunds will not be issued for reasons other than damage, defect, or loss in transit.

  • No refunds will be provided for used products.

IMPORTANT: A clear video of the unboxing process is mandatory for any refund or exchange request. Requests without an unboxing video will not be eligible.

  • Damages and Issues:
    1. Please inspect your package immediately upon delivery.
    2. If you receive a damaged, defective, or incorrect item, contact us within 24 hours of delivery.
    3. To process your request, you must share clear photos and videos of the damaged or defective product in unused condition, along with a brief description of the issue, via WhatsApp or email.
    4. The unboxing video is compulsory to be eligible for return or exchange.
    5. Failure to provide sufficient visual proof, including the unboxing video, may result in your refund/return request being declined.

Return Policy:

  • Returns will only be accepted after approval by our team.
  • Once your return is approved:
    1. We will send you a return shipping label and instructions.
    2. Do not send the item back without prior approval — unauthorized returns will not be accepted.

Note: A full unboxing video is required to initiate any return request.

Return Address:
Bhagwan Patang Bhandar 3/4174-B-2, Bundelawad, Next to Ambika Jewellers, Bhagal, Surat, Gujarat – 395003
WhatsApp: +91-9712141421

Important Conditions:

  • The item must be unused and returned within 5 business days of delivery.
  • You must pack the item securely to avoid damage in transit.
  • If the returned item is found used or damaged, the refund will not be processed.
  • Only the product value will be refunded – return shipping charges are not covered.
  • Unboxing video is a must for all refund, return, and exchange claims.

Need Help?
You may contact us:
WhatsApp/Phone: +91-9712141421 (10:00 AM to 7:00 PM)
Email: bhagwanpatangbhandar777@gmail.com